Frequently Asked Questions
If you don't find an answer to your specific question, call us toll-free at 1-800-THERMATRU.
What are the warranties on Therma-Tru doors? Warranties can be viewed
I feel I have a warranty claim. Who should I contact? Contact your
local Therma-Tru dealer where the unit was purchased to initiate your warranty request.
If you need additional assistance, contact Therma-Tru Claims Department at 1-800-843-7628.
Hours of operation are 8:30am-4:45pm (EST) Monday-Friday.
I can't find a warranty applicable to the time period when I purchased my door.
What should I do?
We have conveniently listed our warranty library
below. Please select the year you have purchased your product to view the warranty.
Current warranties can be viewed