ThermaTru Doors

Frequently Asked Questions

If you don't find an answer to your specific question, call us toll-free at 1-800-THERMATRU.


General     -     Finishing     -     Patio Doors     -     Warranties    -     Building Codes     -     Tru-Defense™


What are the warranties on Therma-Tru doors?
Warranties can be viewed here .

I feel I have a warranty claim. Who should I contact? Contact your local Therma-Tru dealer where the unit was purchased to initiate your warranty request. If you need additional assistance, contact Therma-Tru Claims Department at 1-800-843-7628. Hours of operation are 8:30am-4:45pm (EST) Monday-Friday.

I can't find a warranty applicable to the time period when I purchased my door. What should I do? We have conveniently listed our warranty library below. Please select the year you have purchased your product to view the warranty. Current warranties can be viewed here.    

Entry Doors

Patio Doors

Stain

Systems


Classic-Craft

Fiber-Classic

Stain

Tru-Defense
1994 - 2001 1986 - 1988 1997 - 2000 2011
2002 - 2006 1989 - 1990 2001 - 2004 2012
2007 - 2009 1991 - 1994 2005 - 2009 2013
2009 - 2011 1995 - 2001 2011  
2011 2002 - 2003 2012  
2012 2004 2013  
2013 2005 - 2008
  2009 - 2010
Fiber-Classic 2011    
1983 - 1986 2012    
1987 - 1989 2013    
1989 - 1990      
1990 Smooth-Star    
1991 - 1993 1998 - 1999    
1995 - 2001 2000 - 2001    
2002 - 2007 2002 - 2003    
2009 - 2010 2004    
2011 2005 - 2006    
2012 2007 - 2009    
2013 2010    
  2011    
Smooth-Star 2012    
1998 - 1999 2013    
2000 - 2001      
2002 - 2006 SlimLine    
2007 - 2009 2003 - 2008    
2009 - 2010 2009 - 2010  
2011      
2012 PDF    
2013 2005  
       
Premium Steel SPD    
1984 - 1986 2003 - 2008    
1987 - 1988      
1989 - 1990 TS2    
1991 - 1992 2004    
1993 - 1994      
1995 - 1999 Vinyl Patio    
2000 - 2001 2011    
2002 - 2005 2012    
2012 2013    
2013      
       
Construction Series      
1993 - 1997      
1998 - 2001      
2002 - 2005      
       
Pro-Edge      
2007      
2008      
       
Profiles  
2007      
2008      
2009      
2011      
2012      
2013      
       
Traditions      
2007      
2008      
2009      
2011      
2012      
2013
 
Steel Edge Fire Door
2011
2012
2013
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